Help Center
Frequently Asked Questions
Everything you need to know about ordering, delivery, pricing, and our materials. Can't find your answer? Contact us directly.
Ordering
Browse our product list, click "Order" on the material you need, select your truck type and quantity, enter your delivery zip code and address, then click "Add to Cart" or "Buy Now." You can also contact us directly by phone or email to place an order.
Can you beat a quote I already have from another supplier?
Yes — that's one of the things we're known for. Upload or email your current quote from another supplier and we'll work to beat it. We source directly and don't use brokers, which means lower prices for you.
What is the minimum order quantity?
Minimum orders are typically one truckload. Exact load sizes depend on the material and truck type:
- Semi load — approximately 20–23 tons
- 2-axle truck — approximately 10–12 tons
Contact us if you need a smaller quantity and we'll see what we can do.
How do I know how much material I need?
A general rule: one ton of gravel covers about 100 square feet at 2 inches deep. For topsoil or mulch, one cubic yard covers about 100 square feet at 3 inches deep. If you're unsure, give us your project dimensions and we'll help you estimate the right amount.
Delivery
What areas do you deliver to?
We deliver across the greater Chicagoland area, up to approximately 50 miles from our base. Enter your zip code during checkout to confirm delivery availability and get an accurate delivery cost for your location.
How long does delivery take?
Most deliveries are completed within 2–3 business days of order confirmation. Same-day and next-day delivery may be available depending on your location and material availability — contact us to check.
How is the delivery cost calculated?
Delivery cost is based on your distance from our supplier location. Enter your zip code on the product detail page to get the exact delivery cost for your address before placing your order.
Do I need to be home for the delivery?
Not necessarily — but you'll need to clearly specify where you want the material dumped. If you won't be present, leave detailed instructions in your order notes. The driver will deliver to the agreed location and will not be responsible for material placement beyond what was agreed.
Can trucks access my driveway or backyard?
It depends on the truck type and your property layout. Semi loads require more clearance than 2-axle trucks. If you have a tight driveway, low-hanging branches, or soft ground, let us know and we'll help you choose the right truck size or drop point.
Pricing & Payment
How is pricing determined?
Prices are set per load and vary by material type, truck size, and your delivery distance. The final price including delivery is shown at checkout once you enter your zip code. There are no hidden fees.
What payment methods do you accept?
We accept major credit/debit cards and other payment methods available at checkout. All transactions are secured and encrypted. Contact us if you need to arrange a different payment method for large commercial orders.
Are prices negotiable for large orders?
Yes. For large commercial or multi-load orders, contact us directly and we'll work out a custom quote. We're always willing to negotiate for repeat customers and contractors with ongoing needs.
Materials
What is the difference between limestone gravel and washed gravel?
Limestone gravel (CA7) is angular-cut and compacts tightly — best for driveways, road base, and structural fill. Washed gravel is rounded and smooth, making it better for drainage, French drains, and decorative landscaping.
What type of mulch do you carry?
We carry double-shredded hardwood mulch. It's ideal for garden beds, tree rings, and general landscaping. It breaks down slowly, enriching your soil over time while suppressing weeds and retaining moisture.
Is your topsoil screened?
Yes. Our topsoil is screened to remove large rocks and debris, giving you a consistent, workable product suitable for lawns, raised beds, and general grading.
Do you sell salt year-round?
We carry bulk rock salt primarily during the fall and winter season. We recommend ordering before the season begins as supply can run low during heavy winters. Contact us to check current availability.
Trailers & Trucks
What is the difference between renting a trailer and ordering a dump truck?
When you rent a trailer, you get the equipment to haul material yourself — useful if you want to do multiple trips on your own schedule. When you order a dump truck, a driver delivers the material directly to your site. Most customers ordering bulk materials choose the dump truck option.
How do I book a trailer rental?
Go to the "Rent a Trailer" page, choose your trailer type, select an available date, fill in your job details, and complete checkout. Availability is shown in real time on the booking calendar.